The Short variation: if you should be searching for an original engagement ring or special wedding present, Leibish & Co. has actually a robust inventory of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run business has become functioning online since 1998 with an individual touch that has had generated perform company worldwide. Leibish & Co. allows you to get loose rocks or perhaps to make use of the no-cost “Design your personal” instrument to carry your own ideal piece of precious jewelry your. With many years of experience and good design under its strip, Leibish & Co. is found on the brink of broadening their supply to watches along with other add-ons.
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Whenever Leibish Polnauer founded his first online diamond company in 1998, it got nearly the full time to upload an individual image and explanation to his website â but he was a visionary whom saw possible for the fledgling field of e-commerce. “When he sees the possibility in a concept, he will fit everything in in his power to progress with it,” said Benji Margolese, Director of information promotional for Leibish & Co.
Leibish produced an effective, family-run operation together with wife and children offering in management opportunities. They usually have grown a fruitful online business with offices found around the world. Leibish & Co. is actually a leader in distinctive coloured expensive diamonds and gemstones that are difficult to get somewhere else. Their diamonds are conflict-free, which is a key point for several consumers.
“folks arrived at all of us simply because they find one thing only a little different, anything a bit more special than what everyone else provides,” Benji said.
While Leibish & Co. offers top-quality old-fashioned expensive diamonds, the company specializes in colourful, special jewelry. Whenever asked why the business provides this type of a top buyer return rate, Benji rapidly pinpoints the primary reason.
“It’s a mixture of exceptional items, great service, and jewellery designed to your highest quantities of excellence,” the guy stated. “The precious jewelry we make is not your daily, mass-produced variety of product. Each piece is tailor-made to perfectly fit the diamond or gemstone selected from the customer.”
Children Affair With Personal Service
Leibish & Co. is a real family members company, with Leibish’s nearest and dearest playing key functions when you look at the company.
Leibish serves as Founder and President associated with business, while their wife, Rosi, is the company’ Events Manager. Their unique oldest girl, Chavi, serves as the Lead Jewelry Designer â which can be a huge obligation since custom jewellery makes up a lot more than 50% regarding the organization’s business, Benji said.
Leibish’s eldest son, Yossi, will be the President of Leibish & Co. Another son, Shmulik, who is a graduate in the Gemological Institute of The united states, will be the main Diamond Buyer for organization. “Shmulik is, honestly, certainly the majority of talented color diamond specialists in a,” Benji mentioned.
Leibish’s child Itzik will be the business’s COO and works their nyc workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, will be the businesses CFO.
“among the longtime members of the group, I am able to let you know that, although there is no relation, they consider myself, yet others, element of their family,” Benji said. “each of us bring our own knowledge to your company, but collaborate to regularly develop the business.”
Customers are in addition addressed like family at Leibish & Co., where business invests power into personal solution and sales. “if you’ve ever dealt with one specific representative, as an example, that is the exact same individual you certainly will constantly manage, regardless of what you are contacting or creating within,” Benji mentioned. “We don’t have confidence in passing clients to different divisions when they’ve a question or particular issue they would like to cope with.”
Clients Come From throughout the World
Leibish has certain distinct clients: discover buyers, just who mostly shop through the internet site, retailers, and the ones inside trade company, just who typically go to the businesses main practices in New York, Israel, and Hong Kong.
A great deal of Leibish & Co.’s customers are from the U . S .. Their next most popular market is Canada, accompanied by the uk, Australia, Hong Kong, plus the remainder of European countries.
Consumers at every level of life store at Leibish & Co., though the majority are between the years of 35 and 54, Benji mentioned. Additionally, the organization garners about 300,000 internet site visits monthly â and keeps the majority of its clients finding its way back.
“with well over a 70percent return consumer status, we remain among the most popular organizations in our niche,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. stocks top-quality precious jewelry, but in addition maintains inventory versatility, specifically for web customers, Benji mentioned. The company offers numerous free expensive diamonds and important gems, but their essential products are customized jewelry creations.
“We keep a large selection of multicolor diamond and gemstone jewelry, with a few on the rarest shades actually viewed,” he stated. “We are recognized most readily useful by our bread-and-butter items â yellow diamond and green diamond involvement rings. However, we sell diamonds of nearly every shade, and valuable gems â such as sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless diamonds, too, but the expertise is in the world of tone.”
For consumers that one thing at heart and need assist rendering it possible, Leibish & Co. provides a “Design a” precious jewelry tool, which Benji mentioned is actually their most well known item.
“Obviously, while looking for a unique piece, folks usually wish particular stones and setting types they have already dropped in deep love with,” the guy stated. The “Design yours” device makes it possible for consumers to construct a piece using the rock, setting, and material regarding choice.
“It allows them to deliver their ambitions to life â with the help of our knowledge in design,” Benji informed you.
Add-ons & New on line Tools waiting for you for Leibish & Co.
As it appears toward the long run, Leibish & Co. is slowly moving toward higher-ticket products and product diversity. The business feels comfy branching over to new products as a result of the determination and passion it applies to finest their existing creations.
“we now have talked about bringing in different add-ons â such as for example luxury watches, handbags, plus pencils,” Benji stated. “But we made a decision to hold back until we 1st perfected the main type of product, that will be diamond jewelry.”
Leibish & Co. can looking for ways to continue refining its preferred site, too. A good way it intentions to boost the online experience is by launching augmented fact functions, that will provide digital shoppers a lot more of an in-store experience.
As a business using its origins in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional industry which views change because the exception, not the rule.
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